I got a flat tire going home on Friday of last week (well, it was more like I had a tire explode on me…), and had to put on my little wimpy space-saver spare in a parking lot. (It was a church parking lot, too!)
So, I get online and order up some tires real quick from TireRack.com, get ‘em shipped to my house, and wait until today to put them on my rims — I just take the rims off the car and bring them up to the tire shop directly, since I hate anyone else driving my car.
Well, they were real busy there, so the guy just told me to leave my rims and the new tires there, and I could come back in about an hour and pick them up. Well, I come back and they’re not done with them yet, so I wait around for about another hour or so (it’s a Saturday, so they were real busy, and I overheard the manager guy saying he had someone quit just that morning), and then the guy tells me to pull my car around so he can give me the the newly mounted tires.
Well, to make a long story short, he didn’t make me pay anything! Yay! Said he felt bad that it took so long — it’s not a tiny gesture, either, since it’s like $40 to mount two tires at this particular place (they do a good job, usually).
I won’t say what the guy’s name was, so he won’t get in trouble or anything, but it makes me feel good to know that there’s still people like that around — lets me know that I can bring my car there in the future and not feel bad about it. Repeat business, and all that.


2 comments ↓
That was rather nice of the guy.
I agree!
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